Shipping & Returns

We aim to make your shopping experience as smooth as possible.

Processing Time: Most orders are processed within 1–3 business days.
Shipping Time: Standard delivery typically takes 5–10 business days, depending on your location.
Shipping Cost: Shipping costs vary based on the size of your order and delivery location. Free shipping may apply on selected items or orders above a certain amount.
Tracking: Once your order ships, you will receive a tracking number via email to monitor your delivery.
Delivery: Our furniture is carefully packed to ensure it arrives safely at your doorstep. For larger items, professional delivery may be arranged.

Your satisfaction is our priority.

Return Window: You may return most items within 14 days of delivery for a full refund, provided they are unused and in their original packaging.
How to Return: Contact our customer service team to initiate a return. Instructions and return labels will be provided.
Exchanges: If you wish to exchange an item for a different size, color, or product, please contact us within the return window.
Non-Returnable Items: Customized or personalized furniture pieces cannot be returned unless damaged during shipping.
Refunds: Once your return is received and inspected, refunds will be processed within 5–7 business days to your original payment method.

If you have any questions regarding shipping or returns, our friendly support team is here to help. Reach us at scott@st2furniture.com OR 3306876054.

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